A ______ is a node that controls the flow of information between one part of a network and another.
A. gatekeeper
B. bridge
C. liaison
D. star
A. gatekeeper
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Listening implies _______
a. that you must be passive b. using an innate skill c. using the message received d. that you don't need training
The __________ personality type has a difficult time perceiving the benefits from relationships and tends to generate negative reactions from others
Fill in the blank with correct word
The statement "I don't want to talk about it" is a vocal exit response. [p. 142, II] T
a. True b. False Indicate whether the statement is true or false
Which of the following is the best example of a well-worded positive statement?
A) I want to speak with greater enthusiasm. B) I will try to use gestures that are smooth and natural. C) I do not handle visual aids clumsily. D) I am relaxed when I speak to large groups.