Several barriers may cause poor listening. Which of the following is a psychological barrier to effective listening?
A) Focusing on a speaker's unusual voice
B) Concentrating on a speaker's unfamiliar words
C) Having noisy surroundings
D) Tuning out speakers whose ideas do not match our own
D
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An example of an item that is deducted from net income when preparing the operating activities section of the statement of cash using the indirect method is
a. depreciation expense. b. compensation expense related to stock option plans. c. income from an investment accounted for using the equity method. d. unrealized losses on trading investments
The ______ dimension of customer service is the ability of the supply chain to reduce the cycle time involved in fulfilling a customer order from the point an order was received.
A. time B. reliability C. communication D. convenience
A German _______________________________ is a workplace-level committee of employees granted codetermination, consultation and information rights and elected to represent all workers in dealings with management.
Fill in the blank(s) with the appropriate word(s).
All of the following are psychological subprocesses according to James Rest, EXCEPT:
A. moral sensitivity B. moral competence C. moral focus D. moral character