Lilleth is __________ when she expresses her regret for forgetting to send her friend Emily a birthday greeting.

A. apologizing
B. making small talk
C. using a back-channeling cue
D. demonstrating approbation


Answer: A

Communication & Mass Media

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When is a person more likely to expose themselves to information that does not support his or her viewpoint?

a. When there is a high level of dissonance is high b. When there is a high level or perceived utility of the information c. When there is a high level of consonance d. When there is a high level of salience

Communication & Mass Media

Persons with different cultural backgrounds employ widely different group decision-making processes

A. True B. False

Communication & Mass Media

Relationship rules theory helps people to __________.

A. maintain relationships in which each partner benefits equally B. find common ground in establishing relationships C. identify successful versus destructive relationship behavior D. determine when they should terminate a relationship

Communication & Mass Media

Theory deals with the observational component of scientific inquiry

Indicate whether the statement is true or false.

Communication & Mass Media