The rating format is not as important as the relevance and acceptability of the rating system.

Answer the following statement true (T) or false (F)


True

Business

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Mariah begins her sales presentation by saying, "I'm new at selling safety equipment, so I am wondering if you can tell me the most commonly purchased items." Mariah is using the ________ approach.

A. curiosity B. opinion C. FAB D. low-profile E. customer knowledge

Business

State administrative agencies are created by the legislative branch of the federal government

Indicate whether the statement is true or false

Business

If an older client wishes to name her only adult son as the person who can make medical care decisions for her, that client should execute:

A) a will. B) a health care directive. C) a trust. D) a resulting trust.

Business

Melissa comes from a culture that highly values social support seeking, so she is likely to be quite independent in solving her own problems

Indicate whether the statement is true or false.

Business