According to Shover et al's article "An Enterprise On The Line" larger telemarketing
operations commonly take on the characteristics and dynamics of:
a. Informal groups
b. Peer groups
c. Cliques
d. Formal organizations
D
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In American society, a married couple with children under 18 is considered as a:
A) small family B) traditional family C) modern family D) disappearing family
Research cited by Aulette indicates that the group that is most conscious of cultivating community responsibility is the
a. White middle class. b. Black middle class. c. White working class. d. Black working class.
All jobs place some burden on our feelings? however, the term emotional labor refers only to jobs that___________________________
a. involve working with children and the elderly b. require personal contact with the public or promote a particular state of mind c. are in the social work or mental health professions d. engage an audience in entertainment
Which of the following is a criticism of the conflict theory of aging?
A) It ignores the fact that the elderly compete with youth for jobs and social resources. B) It presents the elderly as a stronger group than the youth. C) It minimizes the power of the larger social system and larger social structures to affect the lives of the elderly. D) It underestimates the power of the elderly to organize and mobilize political resources.