The ______________________________ master data normally contains standing data about each customer, such as name, address, and telephone number
Fill in the blank(s) with correct word
customer
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In an organization, codes and rules prove to be meaningless if ethical behavior is not enforced.
Answer the following statement true (T) or false (F)
Which of these statements about formula presentations is true?
A. New-task buying situations are a good time to use the formula presentation method. B. An advantage of the formula presentation is that it is most adaptable to complex selling situations. C. Customers get the greatest amount of talking time at the beginning of the formula sales presentation. D. To successfully use the formula sales presentation method, the salesperson must have previously identified the prospect's needs and wants. E. The formula presentation is based on the SPIN procedure of developing and giving the sales presentation.
In expectancy theory, ______ is based on the individual employee’s perception of fairness.
A. valence B. expectancy C. instrumentality D. equity
The first step in preparing a report is to conduct research
Indicate whether the statement is true or false