Which of the following is the first step for coding in ICD-10?
A. Locate the term in the Alphabetic Index
B. Read and follow the terms in the parentheses and brackets
C. Assign the appropriate code using the highest degree of specificity
D. Refer to the notes under the appropriate heading
E. Follow instructional terms to direct you to the appropriate code
Answer: A
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When communicating by telephone, the most effective nonverbal form is:
A) tone of voice. B) empathy. C) reflection. D) documentation.
Which of the following is a sentinel event?
A. A car accident in the parking lot B. An expired medication found C. An outbreak of influenza D. Needlestick injury to staff
Arteries have one-way valves that prevent the backflow of blood.
Answer the following statement true (T) or false (F)
The abbreviation NPO means:
A) no personal orders B) not previously ordered C) nothing by mouth D) nothing abnormal found