The nurse, using an interpreter to communicate with a client from a different culture, is concerned that the client's body language does not match the content the interpreter provides
Which of the following communication issues does this situation describe?
1. Stereotyping
2. Intrinsic distortion
3. Conflict
4. Extrinsic distortion
2
Intrinsic distortion occurs when information is passed from one person to another through an interpreter. Distortions can occur through vocal tones, eye contact, phrasing, and body language. Extrinsic distortion occurs when the interpreter is improperly prepared due to not being familiar with medical terminology or regional dialect issues. Stereotyping and conflict are not communication issues.
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