In answering the question "Which customers are likely to be using fake credit cards?", you are most likely to use which of the following analytic applications?
A) channel optimization
B) customer segmentation
C) fraud detection
D) customer profitability
C
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Answer the following statements true (T) or false (F)
1. The decision to use technology affects only the channel among all the variables in the strategic communication model. 2. Bandwidth is the information transmission capacity of the available sensory channels. 3. In terms of information theory, selective attention is the result of information jamming. 4. Research shows that employees take longer to reply to voicemail messages than to other types of technology.
Which of the following is the best form of training?
a. on-the-job training b. vestibule training c. classroom training d. simulation training e. it depends upon factors such as cost, available time, and the background of the trainees
General Credit Corporation lends money to Hank, taking a security interest in his assets. Later, Hank files a bankruptcy petition. From General Credit's point of view, once Hank is in bankruptcy, his assets have
a. diminishedvalue, or no value. b. increased value. c. the same value. d. unique value.
Which of the following statements about the minimum vesting standards for a qualified defined benefit plan is (are) true?
I. Under cliff vesting, an employee must be at least 50 percent vested after 5 years of service. II. Under graded vesting, an employee must be at least 20 percent vested after 3 years of service and 100 percent vested after 7 years. A) I only B) II only C) both I and II D) neither I nor II