Functional authority allows line managers to make decisions and issue directive relating to the goals of the organization
Indicate whether the statement is true or false
False
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The ability to understand what someone is experiencing and to take action to assist in
resolving the situation is referred to as: a. sympathy. b. niceness. c. empathy. d. cantankerousness.
Vertical stretch goals are
A. aligned with current activities, including productivity and financial results. B. the goals that conflict with people's personal values and interests. C. the set of goals whose primary focus is to protect organizations from being sustainable. D. the targets that merely exhort employees in general terms to improve performance. E. subjective and not objective.
According to Barney, which of the following mechanisms is important in how firms create value?
a. Stock-picking b. Competitive positioning c. Capability-building d. None of the above
A bottling process sometimes results in overfills or underfills. Overfills are especially damaging to the equipment. Which process capability index would this company most want to monitor?
a. Cp b. Cpl c. Cpu d. Cpk