Choosing an Appropriate Channel and Organizational Pattern ? Delivering bad news effectively takes time and practice. Skilled communicators deliver bad news in a way that allows the recipient to support the decision and to continue a positive and professional relationship. Choose the appropriate channel, approach, and language to help you deliver bad news successfully. The channel you choose to
deliver a bad-news message impacts how the message is received and accepted. Email is an _________ channel choice for some bad-news messages.? A. unwarranted B. appropriate C. inappropriate
Fill in the blank(s) with correct word
appropriate
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Research, accounting, and human resources are considered ________ departments.
A. staff B. matrix C. functional D. service E. line
Which is a disadvantage of the direct approach to collecting perception data?
A) The criteria are influenced by the brands or stimuli being evaluated. B) The researcher must identify all the salient attributes. C) The spatial map obtained depends upon the attributes identified. D) Both B and C are disadvantages.
A system fails 20 times in 800 hr of operation. The failure rate of the system is ______.
A. 0.025 B. 0.035 C. 0.015 D. 0.051
Alexis performs the duties of her job and offers to take on extra work. She is likely a part of which of her leader’s groups?
A. out-group B. in-group C. control group D. discipline group