When greeted with an extended hand for a handshake, a patient appears to shy away and just says hello. This behavior:
A. may indicate the patient's disapproval of the standard of healthcare delivery.
B. is exhibited by members of some cultures where touch is not commonplace.
C. should not be tolerated; the patient should be told to be more friendly.
D. is expected when greeting any patient for the first time.
Answer: B
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