When General Hospital was informed that a pile up on Highway 101 resulted in multiple injuries, the staff was informed to expect new patients arriving by ambulance and they followed standard procedure to prepare. This demonstrates ________.

A. advertising
B. interactive marketing
C. public relations
D. direct marketing
E. crisis management


Answer: E

Business

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a. The indirect method b. The direct method c. Both a and b d. None of the above

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