Which of the following is a problem definition tool from the operations consulting tool kit?

A. Balanced scorecard
B. Gap analysis
C. Plant tours/audits
D. Work sampling
E. Responsibility charts


Answer: B

Business

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List and explain the five primary relational dimensions of the interview process.

What will be an ideal response?

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A list price is also referred to as a ________

A) captive price B) bundled price C) channel price D) suggested retail price E) basing-point price

Business

Starling Co is considering disposing of a machine with a book value of $12,500 and estimated remaining life of five years. The old machine can be sold for $1,500. A new high-speed machine can be purchased at a cost of $25,000. It will have a useful life of five years and no residual value. It is estimated that variable manufacturing costs will be reduced from $26,000 to $23,500 if the new machine

is purchased. The total net differential increase or decrease in cost for the new equipment for the entire five years is: A) decrease of $11,000 B) decrease of $15,000 C) increase of $11,000 D) increase of $15,000

Business

Dates are necessary in memos only when the memos will be filed for future reference

Indicate whether the statement is true or false

Business