________ is the ability of a product or service to reliably do what it's supposed to do and to satisfy customer expectations.

A. Differentiation
B. Capacity
C. Quality
D. Efficiency


Answer: C

Business

You might also like to view...

To minimize its own risks, the Boomtown Petroleum Corp. of Houston, Texas, operates a South American oil refinery that is owned by residents of that country. Boomtown is engaged in an activity known as

A. exporting. B. a joint venture. C. licensing. D. direct investment. E. management contracting.

Business

Which of the following statements is NOT true?

a. employers should advertise written job announcements to the public b. anti-discrimination laws do not apply to employment agencies c. an employer should preserve evidence, especially if it suspects a claim will be filed against it d. word of mouth advertising is potentially discriminatory

Business

There is more Individual Life Insurance Coverage in the United States compared to Group Life Insurance Coverage

Indicate whether the statement is true or false

Business

A reversible error occurs only when evidence rules were violated

Indicate whether the statement is true or false

Business