Which of the following is true with regard to operations interfaces in a product supply chain?
a. Upstream interfaces typically include individuals or companies that buy and use the firm’s finished products.
b. Downstream interfaces typically include suppliers that provide raw materials, components, and parts required in downstream operations.
c. Vertical interfaces include technology management and service support.
d. Horizontal interfaces include the company’s relations with its competitors.
c. Vertical interfaces include technology management and service support.
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What does the review service provided by the CPA firm require?
a. It requires the CPA to make inquiries concerning matters affecting the financial statements. b. It requires the CPA to confirm accounts receivable. c. It requires the CPA to test internal controls. d. It requires the CPA to provide reasonable assurance.
______ theory focuses on the ways that organizations in shared environments come to adopt similar structures that are reinforced in interactions with other organizations.
A. Natural selection B. Institutional C. Ecological D. Strategizing
A manager who must implement a loyalty program across 500 hotels would be placed in which category for managerial decision-making challenges?
A. Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions. B. Managers must make decisions quickly. C. Managers need to analyze large amounts of information. D. All of these.
Which concept was not discussed in the textbook as one of the methods organizations commonly use to deal with resistance to change?
a. Education and communication b. Coercion c. Manipulation d. Consultation