Why is effective communication crucially important to the pharmacy technician?
A) The pharmacy technician who communicates most effectively will become the most crucially important person in the pharmacy.
B) Customer service and pharmaceutical care both directly relate to the effectiveness of communication in the pharmacy.
C) Without effective communication, the pharmacy technician will have no hope of being promoted to chief pharmacist or pharmacy manager.
D) If patients and clients cannot communicate effectively, it will be impossible for the pharmacy technician to perform their job satisfactorily.
B
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