Olga is discussing her work schedule with her supervisor. She is not happy with her
assignment and tells her supervisor, ?You assign the best training dates to the people in your
work group? Based on Olga?s comment, what does the text recommend
so she could be more
effective at managing this conflict?
A) check her understanding of the supervisor?s message
B) own her statements by using descriptive language
C) use self talk
D) discuss the pros and cons of the solution.
B
You might also like to view...
A speaker using __________ instead of neutrality can create a supportive communication
climate . a. empathy b. provisionalism c. neutrality d. strategy e . superiority
Three types of signposts can serve as glue to hold your speech together:
transitions, previews, and summaries. Indicate whether the statement is true or false
This research goes beyond numeric information to offer qualitative data on audiences such as lifestyle and buying patterns
a. geodemographic b. psychographic c. demographic d. focus groups e. call-out
Repeating a study with different persons, in different places and at different times is designed primarily to demonstrate
a. Conclusion validity b. Internal validity c. Construct validity d. External validity