Dora works for PowTran Corp. Her primary responsibilities include managing the firm's working capital and analyzing long-term investment opportunities for the firm. Dora is most likely a part of the firm's _____ team.
A. administrative management
B. logistics management
C. financial management
D. production management
Answer: C
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The study of how we use time to communicate is called ______.
A. paralinguistics B. chronemics C. haptics D. olfactics
______________________________ is the amount by which expected future earnings exceed the required earnings
Fill in the blank(s) with correct word
All of the following influence the motivation of group members EXCEPT ______.
A. expectancy B. instrumentality C. valence D. foresightedness
Marco asks his manager to listen in while he makes calls one day to help him figure out what he could be doing better. The manager concludes that Marco is doing an excellent job of building rapport but is not qualifying prospects as he talks to them
The manager suggests that Marco spend less time talking about the prospect's personal details and: A) more time talking about the features of the product B) focus on non-verbal ways to build rapport with the prospect, such as making active listening noises C) keep a list of qualifying questions in front of him so he makes sure to ask each one of them during the call D) practice his elevator pitch so he can help the prospect understand the product more quickly, since they do not have time on the phone to do a long pitch E) instead, talk about himself so the prospect will be able to trust him more easily