____ is the best practice framework most commonly used to improve the quality of IT services. Its fundamental premise is that IT organizations must adopt a service-oriented approach to managing IT services.
A. ISO 9000
B. MOF
C. ITIL
D. ISO 20000
Answer: C
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Worldwide Enterprises purchased a bond on June 30 of the current year for $100,000 and classified the investment as trading debt. The market value of the trading debt investment at year-end is $102,500. The adjustment is ________.
A) reported as a separate component of stockholders' equity B) reported as a $2,500 unrealized holding gain in the Other Income and (Expenses) section of the income statement C) not reported on the income statement because the market value is greater than the cost D) subtracted from the Trading Debt Investment account
A taxpayer pays points to obtain financing to purchase a second residence. At the election of the taxpayer, the points can be deducted as interest expense for the year paid.
Answer the following statement true (T) or false (F)
Which of the following is a characteristic of a healthy group?
a. The group aims to have an average performance. b. The group aims to excel. c. The group has no common goal. d. Members antagonize each other.
The total volume of a product, for all firms in an industry, that would be purchased by specific customer groups within a specified time period at a given level of industry-wide marketing activity, is the
A. competitor sales potential. B. sales objective. C. forecasted sales. D. company sales potential. E. market potential.