______ listening requires that one put aside all distractions and focus on one’s conversational partner in an effort to be supportive, caring, and warm.
a. Comprehensive
b. Combative
c. Empathic
d. Appreciative
c. Empathic
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Customized service firms tailor research services to each client's specific needs
Indicate whether the statement is true or false
The theft and unauthorized repurposing of intellectual material via the Internet is called ________
A) information logistics theft B) non-permission-based downloading C) online distribution piracy D) disintermediation E) taking title
If an organization needs to change their structure in order to adapt to new strategies, new product lines, or global expansion then they are responding to which force for change?
a. Internal organizational restructuring b. Internal management changes c. External customers changing preferences d. Internal intrapreneurship
When the population is divided into mutually exclusive sets, and then a simple random sample is drawn from each set, this is called:
a. simple random sampling. b. stratified random sampling. c. cluster sampling. d. selection bias.