What is the most appropriate way to react when a patient responds rudely to your attempts to provide care?
a. Allow yourself to feel angry.
b. Ask yourself what might have caused this reaction.
c. Let the patient know he or she has hurt your feelings.
d. Ignore the rude behavior.
b
FEEDBACK: a. Incorrect. If a patient responds rudely, ask yourself what might have caused this reaction.
b. Correct.
c. Incorrect. If a patient responds rudely, ask yourself what might have caused this reaction.
d. Incorrect. If a patient responds rudely, ask yourself what might have caused this reaction.
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A patient's confidential information is commonly referred to as:
a. HIPAA. b. OTC. c. PHI. d. TMI.
Residents who are admitted to a long-term-care facility usually remain in the facility for the rest of their lives.
Answer the following statement true (T) or false (F)
The "clean-up" cells are called Type III or ________
A) wandering macrophages B) alveolar capillary C) granular pneumocytes D) bronchioles
Which cytokines participate in hematopoiesis?
a. Stimulating factors (CSFs) b. Eosinophils c. Basophils d. Neutrophils