Which of the following are customer relationship management metrics?
A. Abandoned shopping carts, page exposures, total hits, unique visitors.
B. Back order, customer order promised cycle time, customer order actual cycle time.
C. Number of prospective customers, cases closed same day, number of marketing campaigns.
D. Learning and growth perspective, internal business process perspective, customer perspective and
financial perspective.
C. Number of prospective customers, cases closed same day, number of marketing campaigns.
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Security management practices which limit access to technologies is a function included in which COSO component of internal control structure?
a. Control Environment. b. Risk Assessment. c. Control Activities. d. Monitoring.
According to the classical interpretation of work, happiness is simply getting whatever one wants.
Answer the following statement true (T) or false (F)
A ________ is a distinctive mark, symbol, name, word, motto, or device that identifies the goods of a particular business.
A. trademark B. copyright C. patent D. trade secret
Sporadic recruiting is more desirable than continuous recruiting because of the expense involved in the process.
Answer the following statement true (T) or false (F)