Northstar Insurance is about to begin using a program that will change the way its adjusters settle insurance claims. Adjusters will be able to complete an adjustment and issue a check right at the scene of the accident. Although employees are uncertain that the new system will work, other insurance agencies have been successful with this approach. At Northstar Insurance, the new program represents ________ change.

A. motivated
B. innovative
C. adaptive
D. radically innovative
E. refusal to


B. innovative

Innovative change is the introduction of a practice that is new to the organization. This form of change involves moderate complexity, cost, and uncertainty. It is therefore apt to trigger some fear and resistance among employees.

Business

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A famous decision involving mistake in the meaning of contractual terms is Raffles v. Wichelhaus, a case involving two ships with the same name which were confused by the two parties. Neither party was at fault, and the court held that no contract existed

a. True b. False Indicate whether the statement is true or false

Business

Which of the following statements is true?

A) Stockouts can occur at any time in the inventory cycle. B) Stockouts do not depend on the frequency of reorder. C) The cost of a stockout will vary depending on the market served, the customer, and competition. D) Stockouts do not cost money because customers are willing to wait. E) All of the above statements are true.

Business

You have $10,000 to invest and would like to set these funds aside for retirement in 20 years. You should

A) put the money in a money market savings account. B) buy a one-year CD. C) buy stocks of relatively stable firms that have low risk. D) invest in a diversified stock mutual fund.

Business

DFD guideline______________________________states: Include in the process documentation all (and only) activities and entities described in the process narrative.

Fill in the blank(s) with the appropriate word(s).

Business