A firm should seek to increase service tangibility by _____

a. adding computers
b. utilizing only the services of the owner
c. offering warranties
d. matching demand and supply


c

Business

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______ group practices power based on a model of personal authority, empowerment, or reciprocal empowerment.

A. Men B. Women C. Minorities D. Elderly people

Business

Which stage of cultural shock is often referred to as the "honeymoon" stage?

a. first b. second c. third d. fourth

Business

The Kelsoe v. International Wood Products, Inc case was an example of:

a. promissory estoppel. b. partial performance. c. illusory promises. d. lack of consideration.

Business

Use the information in Scenario 2.2. What is the normal time for this job element if the rating factor is 75%?

A) 15.06 seconds B) 14.92 seconds C) 13.42 seconds D) 11.19 seconds

Business