Alice wants to be honest about disliking her roommate’s boyfriend, but she thinks it will hurt their relationship if she tells her. Which dialectical tension is Alice dealing with?
A. revelation-concealment
B. integration-separation
C. openness-closedness
D. inclusion-seclusion
C. openness-closedness
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Determining whether a situation calls for task, maintenance, or human relations messages is an aspect of
a. situational knowledge. b. anxiety management. c. effective use of language. d. goal setting.
In a psychological analysis, the audience's concepts of right and wrong, good and bad are known as
a. beliefs. b. values. c. attitudes. d. feelings.
While in a training session, Claudia defines constructive and destructive conflict. Which domain of learning is she emphasizing?
a. cognitive domain b. affective domain c. psychomotor domain
In the process of communication, __________ refers to the unwanted barriers that prevent you from listening effectively to the speaker.
a. distortion b. noise c. criticism d. inducement