____________ ____________ describes the work performed by those whose jobs involve a high degree of personal contact and who are expected to produce an emotional state, such as pleasure, gratitude, or self-esteem in the people with whom they deal
Fill in the blank with correct word
Answer: emotional labor
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Mona is preparing a speech about how taxes are spent. She wants to show the proportion of each tax
dollar that is spent on various types of government services. What type of visual aid best serves her purpose? A) pie graph B) statistical chart C) textual graphics D) flowchart E) bar graph
The interviewee should conduct no preliminary research on the organization; this will allow the interviewee to enter the interview with no preconceptions and improve the chances of obtaining a job offer
Indicate whether the statement is true or false.
Web site content that is owned by an organization is defined by what key characteristic?
a. The content is usually restricted to controlled re-distribution. b. Its content is often produced by users of the site. c. The content is produced and edited by the organization. d. The content is less likely to be updated as quickly as in other platforms such as Facebook.
When making a presentation, you should _________
A) start with a good joke B) maintain good eye contact with the audience C) convey information the listeners will find useful D) A and C E) B and C