Programming and managing emotional responses to the customers is called:
a. routinization.
b. tertiarization.
c. face-work.
d. sectoral transformation.
e. burnout.
c
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Mass-society theory offers a criticism of modern society as having
a. become less and less affluent. b. pushed minorities to the margins. c. become an impersonal mass of socially rootless people. d. All of these responses are correct.
Modern European views of equality and inequality developed initially
a. as an attempt to mirror the U.S.'s social system. b. in response to Marx's socialist ideals. c. in reaction to the inequality in the Medieval world. d. in opposition to the inequality of Hitler's Germany.
The process by which persons learn and internalize their sexual self-concepts, values, attitudes, and behavior is called ______________
Fill in the blanks with correct word
Which of these theorists is associated with the Conflict Perspective?
A. Karl Marx B. Emile Durkheim C. C. Wright Mills D. George Herbert Mead