Depending on the amount of money you have in Wachovia bank, you will receive a variety of different services. The lower-tiered customers are charged $7 to use a teller but can receive the same services for free if they use an ATM. Charging low-tiered customers for using live tellers is Wachovia's approach to
A. tailoring offers for these customers.
B. soliciting feedback.
C. offering better services.
D. getting the lead out.
E. letting customers opt out.
Answer: D
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All of the following are characteristics of the Millennial generation EXCEPT______.
A. heavy use of technology B. low loyalty to the organization C. prefers consensual leadership D. satisfaction from receiving lots of recognition
The employer should record deductions from employee pay as:
A. Payroll taxes. B. Wages payable. C. Current liabilities. D. Employee payables. E. Employee receivables.
________ is among the necessary skills of emotional intelligence.
A. Encouraging coercion among employees B. Maintaining the status quo C. Showing empathy D. Avoiding constructive criticism E. Advising others how to stay happy at work
A party to a licensing agreement generally agrees to pay royalties on some basis
Indicate whether the statement is true or false