Which of the following statements is false?
a. Children can be effectively trained as mediators.
b. Mediators need to be masters of process.
c. The mediator's job is not to advocate solely on behalf of one of the parties.
d. Mediation takes many different forms in different contexts.
e. Mediators need to be content experts in the area of dispute.
Ans: d. Mediation takes many different forms in different contexts.
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Listeners may experience __________ if they are overwhelmed by a flood of complex details presented by a speaker
a. psychological distractions b. factual distractions c. semantic distractions d. physiological distractions
Speakers can make listeners more resistant to the later attempts at counter-persuasion by raising and refuting opposing views
Indicate whether the statement is true or false
In which of the three phases of adjusting to a disability is an individual focusing on the physical changes and rehabilitation rather than social relationships and communication?
a. stigma isolation b. stigma recognition c. stigma incorporation d. stigma denial
Research on romantic relationships in the workplace would be simultaneously considering which two contexts?
A. intrapersonal and intercultural contexts B. public/rhetorical and organizational contexts C. small group and mass communication contexts D. organizational and interpersonal contexts