The nurse is caring for a client on a medical-surgical unit. The client tells the nurse that the healthcare provider has refused to treat the client further if the client continues to be noncompliant with the healthcare provider's recommendations
Which is the priority nursing action in this situation?
A) Take the issue to the hospital ethics committee.
B) Advise the client to sue the healthcare provider.
C) Have the client contact a consumer agency.
D) Notify the healthcare provider of the client's complaints.
Answer: A
Acting as a client advocate and protecting the client's rights, the nurse should enlist the help of the hospital ethics committee. The nurse never advises a client to sue but assists the client to find help resolving the issue. A consumer agency is not appropriate because this is an ethical matter. The nurse should act on behalf of the client, and the best way to do that is by taking the issue to the hospital ethics committee, not to the healthcare provider.
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