______ behaviors involve standing by and letting conditions in a relationship get worse.

A. Exit
B. Voice
C. Neglect
D. Loyalty


C. Neglect

Communication & Mass Media

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A defensive relational atmosphere is a climate in which partners feel threatened and seek to protect themselves from attack

Indicate whether the statement is true or false

Communication & Mass Media

Speakers can demonstrate conversational awareness by adjusting their vocabulary based on their audience

a. true b. false

Communication & Mass Media

Genevieve and her friends sit together every day at lunch. It is understood that they will meet and sit in the same spot. Genevieve would never dream of bringing her lunch from home; in her group everyone buys lunch at the cafeteria. If Genevieve wants to bring someone new to join the group, she knows that she should consult her friends first. Even though these ________ were never explicitly stated, Genevieve knows how to manage her behavior based on observing how her friends behave in the group.

A. principles B. norms C. rules D. guidelines

Communication & Mass Media

___________ form the shared knowledge that guide a culture's collective actions

A) Institutional networks B) Technological advances C) Interpersonal communication patterns D) Historical events

Communication & Mass Media