One of three dimensions of situational control in the contingency leadership model, ______ is the extent to which tasks are routine, unambiguous, and easily understood.
A. job mastery
B. task identity
C. position power
D. job design
E. task structure
E. task structure
Task structure is the dimension referring to the extent to which tasks are routine, unambiguous, and easily understood. The more structured the jobs, the more influence a leader has.
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Some people just can't ________ change
a. accept b. except c. expect
When giving a presentation, follow the ____ rule when making eye contact by looking directly at a single person and maintaining your gaze for this amount of time.
A. two-second B. three-second C. four-second D. five-second
Some retailers commonly use prices that end in certain numbers. They seem to assume that their customers see prices with these numbers as substantially lower. This is
A. odd-even pricing. B. prestige pricing. C. psychological pricing. D. leader pricing. E. demand-backward pricing.
A firm attempting to reduce the size of its workforce may use several approaches. The approach most likely to be saved as a last resort is
A. attrition. B. early retirement. C. firing. D. hiring freeze. E. layoff.