To be successful in face-to-face communications
a. focus on sharing information
b. speak in a way that the listener will understand
c. be honest and sincere
d. all the above
D
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The billing department is not responsible for
a. updating the inventory subsidiary records b. recording the sale in the sales journal c. notifying accounts receivable of the sale d. sending the invoice to the customer
________ are the set of organizations and individuals involved in the process of channeling product messages to consumers
A) Marketers B) Intermediaries C) Advertisers D) Facilitators E) Hierarchies
Communication noise A) occurs only with the sender in the communication process
B) includes only environmentally produced sounds that prevent the message from being transmitted. C) is anything that interrupts the transmission of a message. D) describes the medium over which the message travels.
?Assume that a firm did not operate at full capacity in the current year. The firm should increase its plant and equipment only if:
A. ?its variable cost of goods sold ratio changes in the next year with an increase in operations. B. ?the additional sales forecasted in the next year exceed the unused capacity of the existing assets. C. ?the internally generated funds are in surplus to support the forecasted increase in sales. D. ?the addition of fixed assets in large, discrete units results in economies of scale. E. ?fixed operating costs are not recovered by the revenue from each unit sold by the firm.