Conflict can be beneficial to a group, but only if it is ________ properly.

What will be an ideal response?


expressed and managed

Communication & Mass Media

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Status reminders serve a useful function in the workplace environment because they ______.

a. clarify the role of relationships that exist in organizations b. encourage creative thinking c. promote symmetrical relationships between superiors and subordinates d. increase morale among workers

Communication & Mass Media

Jason found himself having trouble focusing on the content of his professor's lecture because the classroom was uncomfortably warm. Jason was experiencing ____

A) external noise B) goal setting C) listening anxiety D) judgment

Communication & Mass Media

Pavi says, "I know the recent crime on campus scared many of us, and most we all want our campus to be a fun, safe place to be." Pavi's statement is an example of what important part of informative speaking?

A) Provide listeners with a clear thesis statement. B) Motivate listeners to want information. C) Connect with listeners' values and experiences. D) Build credibility with listeners. E) Adapt to diverse listeners.

Communication & Mass Media

Which of the following is characteristic of highly task-cohesive groups?

A. Members are motivated to accomplish a task. B. Members understand and accept tasks. C. Members are committed to completing tasks. D. Members may be excited about a task. E. All of the answers are correct.

Communication & Mass Media