A nurse is caring for a patient who cannot speak clearly. Which technique should the nurse use to enhance conversation with this patient?
a. Speak loudly.
b. Finish the patient's sentences.
c. Ask question that require "yes" or "no" answers.
d. Avoid communication aids to prevent embarrassment.
C
For patients who are mute, unable to speak, or cannot speak clearly, ask simple questions that require "yes" or "no" answers. Use normal volume and do not shout or speak too loudly. Do not finish the patient's sentences. Use communication aids as needed; do not avoid them.
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