Which is NOT a positive consequence of conflict?
a. Conflict can prevent hostility from building up.
b. Conflict can interfere with member motivation.
c. Conflict can produce better solutions.
d. none of these
b
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Attending to technical and human problems caused by a crisis is known as
A) crisis communication. B) crisis management. C) image management. D) humanitarianism. E) persuasion.
The aspect of a person's credibility that focuses on his or her knowledge of the subject or research preparation is called:
A) Competence B) Trustworthiness C) Objectivity D) Coorientation E) None of these choices
You create confidence for a speech by thinking
A. constantly. B. negatively. C. positively. D. anxiously.
When developing main points, remember that they should be ________
A) no less than two, no more than five B) approximately the same size C) worded similarly D) all of the above