Which is NOT a positive consequence of conflict?
a. Conflict can prevent hostility from building up.
b. Conflict can interfere with member motivation.
c. Conflict can produce better solutions.
d. none of these
b
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When developing main points, remember that they should be ________
A) no less than two, no more than five B) approximately the same size C) worded similarly D) all of the above
Attending to technical and human problems caused by a crisis is known as
A) crisis communication. B) crisis management. C) image management. D) humanitarianism. E) persuasion.
The aspect of a person's credibility that focuses on his or her knowledge of the subject or research preparation is called:
A) Competence B) Trustworthiness C) Objectivity D) Coorientation E) None of these choices
You create confidence for a speech by thinking
A. constantly. B. negatively. C. positively. D. anxiously.