When customers are angry, it is best to _____
a. let them vent, then acknowledge their feelings
b. tell them you and your company are not responsible
c. tell them you will return later after they have calmed down
d. explain that you are unwilling to serve a client who is in a bad mood
a
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Answer the following statement(s) true (T) or false (F)
Manual control may be accomplished by simply connecting a switch in series with the motor.
Instead of wood firestops, the wall cavity can be blocked off with fire-resistant ____ insulation.
A. polyester B. steel wool C. fiberglass D. plaster
Fire apparatus used for fire hose testing should have gauges that are certified as accurate within __________ before being used to conduct hose testing.
A. one year B. two years C. six months D. eighteen months
Name the two types of peaches
What will be an ideal response?