You are a nurse manager who is attempting to develop generational diversity amongst your nursing workforce. Which of the following would be your key approaches? Select all that apply

a. Utilizing effective approaches that are specific to the applicable staff generation
b. Continually exploring the workplace culture and conditions and maintaining the ability tobe flexible in interventions and response mechanisms
c. Addressing the needs of the older generations first since they have been with the agencythe longest
d. Working successfully with problems that arise due to generational differences
e. Creating an organizational environment that connects with all staff, thereby increasingretention rates
f. Addressing the needs of the younger generations because they have more years to
contribute to the workforce


A, B, D, E
The International Council of Nurses and the International Center for Human Resources in Nursing
identified four approaches to developing generational diversity in the nursing workforce. They
included utilizing effective approaches that are specific to the applicable staff generation; continually
exploring the workplace culture and conditions and maintaining the ability to be flexible in
interventions and response mechanisms; working successfully with problems that arise due to
generational differences; and creating an organizational environment that connects with all staff,
thereby increasing retention rates.

Nursing

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