The ultimate purchaser of a product or service is referred to as a(n) _____
a. supplier
b. external customer
c. consumer
d. internal customer
c
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The development of the MP3 file format for music was accompanied by the increased popularity of peer-to-peer (p-to-p) file swapping among music fans
Indicate whether the statement is true or false
In the workplace, you will need to communicate
A) With colleagues and customers. B) Within a company. C) Outside your company. D) Up to management and down to subordinates. E) All of the above.
As an alternative appraisal method, ________ places greater emphasis on the periodic review of work plans by both supervisor and subordinate in order to identify goals attained, problems encountered, and the need for training.
A. ranking and paired comparison B. work planning and review C. behavioral checklist D. graphic rating scale
Every judgment is enforceable.
Answer the following statement true (T) or false (F)