A client expresses her disappointment at not being called back after a job interview and vents her anger at the job interviewer. She informs her social worker of this exchange. The social worker's best response is:
a. You have to be patient in a job search
b. I can see that you're upset about this
c. I wonder how you feel about this
d. I guess you're hurt and angry about not getting the job
Ans: d. I guess you're hurt and angry about not getting the job
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The term ____________is used as a metaphorical expression to convey the importance of treating people with care and dignity.
A) client B) customer C) service provider D) consumer
A social worker playing the advocate role operates under a different set of circumstances than in the broker or
facilitator role.
a. True b. False
_______________ groups are a staple of the political landscape and
they do their best to influence the political agenda either directly or indirectly. A. Conservatives B. Special interest C. Centrists D. Libertarians
Ed Wong, the staff worker at CAFTE, says that he often feels more like a lawyer than a human service worker primarily because
A. he often has to choose one side to advocate for, instead of being nonjudgmental. B. he must read the fine print in all of the documents he deals with. C. his hours of work and the subject of conferences are primarily legal in nature. D. so much of his time is spent with the volunteer legal staff.