A disadvantage of communicating by telephone is that ____.
A. the patient's feelings are communicated easily over the telephone
B. you have to talk with difficult patients
C. you have to relay messages to the physician
D. the patient may not want to end the phone call
E. you cannot see the caller's visual signals such as body language or facial expression
E. you cannot see the caller's visual signals such as body language or facial expression
A disadvantage of communicating by telephone is that you cannot see the caller's body language or facial expression, so you cannot rely on these signals to help you communicate.
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