Jack went to a bakery and ordered a dozen bagels for work. When he got to work, he discovered that the bagels were stale. The next morning he stopped by the bakery to complain. All of the following would be appropriate ways to deal with Jack's complaint except
A. referring him to other employees at the bakery.
B. providing him with a coupon for a free breakfast.
C. offering him a free replacement.
D. giving him a coupon for free coffee.
E. giving him a $5.00 discount on his next purchase.
Answer: A
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