Olga's assistant, May, is working on a new, exciting project she's been assigned when Olga asks her to call some clients and get their support for a new ad campaign. May hates calling clients, but she must put aside her project and make the calls. For May, this is:

  a.  an abuse of the hierarchy.
  b.  a positive face threat.
  c.  a negative face threat.
  d.  outside the norm.


  c.  a negative face threat.

Communication & Mass Media

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Communication & Mass Media

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Communication & Mass Media

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Communication & Mass Media

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What will be an ideal response?

Communication & Mass Media