The technique of paraphrasing what the listener understands a speaker to mean, then asking for confirmation or correction, is called ________ listening.
Fill in the blank(s) with the appropriate word(s).
active
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Where we stand and how far we stand from each other when we talk is an example of how culture teaches us:
A. Beliefs. B. Roles. C. History. D. Superstition.
Which of the following examples depicts an implicit norm?
a) As specified in the group's bylaws, members use parliamentary procedure when the group debates a motion. b) Even though members know everyone's name, they continue to wear their company-issued nametags to meetings. c) Members take their turn—in alphabetical order—taking minutes at every meeting. d) Members have learned that because meetings usually begin 15 minutes later than scheduled, they can arrive a little late. e) Members agree that no one should be allowed to consult their cell phones during a meeting without permission.
Which of the following is the single most important guideline for effective verbal communication?
A) Engage in the dual perspective. B) Own your feelings and thoughts. C) Respect what others say about their feelings and ideas. D) Strive for accuracy and clarity. E) Engage about evenly in I language and you language.
Which of the following best describes the necessary conditions for workplace democracy and deliberation?
a. Workplace democracy and deliberation rely on shared values among the members of a group. b. Workplace democracy and deliberation rely on organizational structures that support cooperation and encourage individual participation c. Workplace democracy and deliberation rely on fostering the development of individual talents and resources, as well as making appropriate use of those talents and resources. d. Workplace democracy and deliberation rely on three things: (1) shared values among the members of a group, (2) organizational structures that support cooperation and encourage individual participation, and (3) fostering the development of individual talents and resources, as well as making appropriate use of those talents and resources.