In a small group, ______ messages signal that the speaker has all the answers while ______ messages signal that speaker is willing to experiment and change.
A. superiority; equality
B. neutrality; empathetic
C. control; problem orientation
D. certainty; provisionalism
D. certainty; provisionalism
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The date on which a cash dividend becomes a binding legal obligation is on the
a. declaration date b. date of record c. payment date d. last day of fiscal year
Which of the following is the best statement of a goal?
A. Give your very best effort. B. Get through most of those reports by 9/1. C. Increase customer satisfaction. D. Reduce production errors by 10 percent by the end of the quarter. E. Be late to work less often.
In mobile ads, calls to action should be highlighted with a bright color
Indicate whether the statement is true or false
What kind of turning point occurs when events that are perceived as beyond your control (and your partner’s) influence the relationship, such as illnesses, relocations, and natural disasters?
a. interpersonal/normative b. dyadic c. social network d. circumstantial