After a natural disaster occurred, an emergency worker referred a family for crisis intervention services. One family member refused to attend the services, stating "No way, I'm not crazy." The best response the nurse can give is which of the following?
a. "Many times disasters can create mental health problems, so you really should participate with your family."
b. "Crisis intervention is a short-term problem-solving type of help, and seeking this help does not mean that you have a mental illness."
c. "Don't worry now. The psychiatrists are well trained to help."
d. "Crisis intervention will help your family communicate better."
ANS: B
Crisis intervention is a type of brief therapy that is more directive than typical psychotherapy or counseling. It focuses on problem solving and involves only the problem created by the crisis. The goal of crisis intervention is to create stability for the person involved in the crisis while promoting self-reliance. The other options do not properly reassure the patient and build trust.
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