The health care organization has made a conscious effort to provide linguistically appropriate services to its predominantly Hispanic population, incorporating within its staff members from different Spanish-speaking countries of Latin America. Which cultural care concept is this organization implementing?
1. Language proficiency
2. Cultural competence
3. Cultural sensitivity
4. Cultural appropriateness
1
Explanation: 1. Language proficiency is the provision of linguistically appropriate services and implementation of competent interpreter services when the patient or family does not understand, speak, or read English.
2. Cultural competence means the provider understands and attends to the total context of the patient's situation when delivering care.
3. Cultural sensitivity implies the provider possesses some basic knowledge of, and constructive attitudes toward, the health traditions observed among diverse cultural groups.
4. Cultural appropriateness implies the provider applies the underlying background knowledge of the patient to provide the best possible care.
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