Wayne sells natural gas to large corporations that need it to fuel generators or as a raw material in a chemical process. As such, Wayne sells a:

a) specialty product.
b) systems product
c) feature product
d) commodity.


ANS: d

Communication & Mass Media

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When selecting an appropriate topic for either informative or persuasive speeches, what element is most important?

A. The information is meaningful and interesting to the speaker. B. The information is meaningful and interesting to the audience. C. The speaker already knows a great deal about the topic. D. The audience already knows a great deal about the topic.

Communication & Mass Media

Which of the following is UNTRUE of a team leader's respon¬sibilities?

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Communication & Mass Media

What specific techniques will you use to fulfill the five objectives of an introduction in your

next speech? What will be an ideal response?

Communication & Mass Media

Most nonverbal communication about relational messages, status, and deception happens at a conscious level.

Answer the following statement true (T) or false (F)

Communication & Mass Media