Wayne sells natural gas to large corporations that need it to fuel generators or as a raw material in a chemical process. As such, Wayne sells a:
a) specialty product.
b) systems product
c) feature product
d) commodity.
ANS: d
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A. The information is meaningful and interesting to the speaker. B. The information is meaningful and interesting to the audience. C. The speaker already knows a great deal about the topic. D. The audience already knows a great deal about the topic.
Which of the following is UNTRUE of a team leader's respon¬sibilities?
A. She or he should serve as a buffer between the team and the organization. B. He or she should link the organization to the team. C. She or he should empower teams to do their work. D. All of the above E. None of the above
What specific techniques will you use to fulfill the five objectives of an introduction in your
next speech? What will be an ideal response?
Most nonverbal communication about relational messages, status, and deception happens at a conscious level.
Answer the following statement true (T) or false (F)