At Orbit Tours Inc., the customer service team evaluates its progress by tracking the ratings given by customers in customer satisfaction surveys. The source of such feedback is said to be
A. self.
B. the organization itself.
C. the task itself.
D. the stakeholders.
Answer: C
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In an organizational setting, senior managers or others in formal authority positions are said to be "________ players"-unlikely to be founders because they are unwilling to give much away and have difficulty selling others on membership.
Fill in the blank(s) with the appropriate word(s).
The Consumer Product Safety Commission:
A. can file suit in federal court against manufacturers of imminently hazardous consumer products in an effort to eliminate the danger posed by such products. B. provides the consumer with important credit information involving leases of consumer goods for more than four months. C. was established by the Consumer Leasing Act. D. is not entitled to issue product safety standards when the product in question presents an unreasonable risk of injury.
Which task is NOT included in the planning stage of a collaborative writing assignment?
a. Creating a preliminary report outline b. Outlining slides for the group's oral report c. Deciding on the report format d. Identifying the audience, purpose, and scope
At an effective annual interest rate of 20%, how many years will it take a given amount to triple in value? (Round to the closest year.)
A) 5 B) 8 C) 6 D) 10 E) 9